Destination Management Solution for Inbound Tour Operator
Customized for destination of operation
Multi-branch, Multi-currency and Multi-Lingual
Integrated security management with database level encryption
Powerful real time reports with day to day analysis
Graphical & Role based user dashboards
Integrated CRM
Integrates with 3rd party XML API feeds

Destination Management Solution For Inbound Tour Operator

Working with more than 45 plus DMC’s in the world, eTOS DMC product is suited to small, mid and large enterprises. We at eTOS have segregated functionalities understanding each countries localized requirements. We extend full training and maintenance support post implementation understanding that inbound tour operators come across various operational scenarios during execution of each file.
Integrations for easy travel management.
  • Main Features
  • Company Setup
  • Contract Setup
    (Master Management)
  • Product Module
  • Transaction Management
    (CRM / Booking System)
  • Reservation Management
  • Operations
  • Operational Accounts
  • CRM Report
  • Dashboard
  • Extranet For Suppliers
  • Integration Services

Main Features

  • Contract Management for Suppliers (Hotel, Transport, Attractions, Restaurants, Excursions, Charters and Car Rentals)
  • Allotment Management (allocations with Free Sale, Fixed Room Inventory and Stop Sale) with Allocation Report and Stop Sale Alerts
  • Booking, Cancellations and Amendments of Contracted Hotels, Transfer and Attractions
  • Bookings, Ticketing, Cancellation, Amendments, Voiding and Reissue for GDS
  • Supplier Setup with Payment Cycles and Terms
  • Supplier Credentials Creation with Supplier Service Type Tagging Options
  • Supplier Payment Cycle Setup
  • Accounts Receivable Management With Pool Account and Booking Setoff, Credit and Debit Note Management and Outstanding Management
  • Accounts Payable Management with Payment Cycles, Booking Setoff Via Pool Account, Credit and Debit Note Management and Outstanding Management
  • P&L Per-file and Monthly GP Reports
  • MIS (CRM, Finance, Operations Reports)

Company Setup

  • Multi-Company Setup, Multi-Bank Setup, Multi-Branch Setup
  • Employee set up with Roles and Rights
  • Setup of Roles and Rights
  • Tax Setup
  • Currency Setup and Integration with XE (XML) for real time update
  • Agent Management (Contact Management)
  • Supplier Management (Contact Management)
  • Currency setup and integration with 3rd Party XML feed (example: XE)
  • Market Setup Master

Contract Setup
(Master Management)

  • Hotel Master (Room Setup, Combination Setup, Meal Plan, Amenities, Pictures)
  • Hotel Contracts (Multi-Season, Multi-Market, Surcharge and Meal Upgrades)
  • Hotel Allotments (Room Allotments, Stop / Open / Free Sale), Allotment Chart and Occupancy Management)
  • Sub Allotment Management to Agents
  • Attraction, Sightseeing and Tours Master
  • Owned Vehicle Database and Supplier Vehicle Database
  • Driver and Guide Database
  • Transport Rate Manager
  • Restaurant Masters with rate management for different meal type and menus
  • Car Rental (Self Drive Tours)
  • Common Masters (Inclusions, Exclusions, Cancellation Policy etc)

Product Module

  • Package Management (Inbound Packages) (Multi Season)
  • Supplier Packages (Hotels)
  • Visa Product Management

Transaction Management
(CRM / Booking System)

  • Enquiry Management (FIT and Groups)
  • Bookings for Hotels, Tours, Transport and Excursion and Flights
  • Costing Management and Amendments (FIT and Groups)
  • Automated Itineraries (FIT and Groups)
  • Quotation Management (FIT and Groups)
  • Costing and Quotation Approvals (FIT and Groups)
  • Quick Booking process (allows user to enter direct converted bookings in the system) (FIT and Groups)
  • Generation of Proforma Invoice (manual generation of Proforma Invoice) (FIT and Groups)
  • Booking Amendments and Cancellations (FIT and Groups)
  • Generation of Performa Invoice (Automated)

Reservation Management

  • Reservation Management with Multiple Amendments and Cancellation (Generates Service Vouchers Supplier wise)
  • Hotels, Transportation, Attraction / Tours, Restaurants
  • File Wise and Queue wise management


  • Vehicle Allocation
  • Driver and Guide Allocation
  • Driver and Guide Duty Chart
  • Daily / Weekly / Monthly Allocation Report (Vehicle)
  • Passenger Arrival and Departure Reports
  • Vehicle Utilization Report

Operational Accounts

  • Final Invoice Creation post departure
  • Accounts Receivable Management with multiple payment option and Agent Pool Account
  • Accounts Payable Management (Supplier Wise)
  • Supplier Bill Booking
  • Pre and Post Tour Expenses
  • File wise supplier payments or bulk payments
  • Provisional P&L Statement per file
  • Final P&L per file
  • Monthly GP report
  • Supplier Outstanding Report
  • Customer Outstanding report
  • File Wise (Forex Loss and Gain Report)
  • Over 20+ Report

CRM Report

  • Enquiry and Funnel Report
  • Follow-up Report and Conversion Report
  • Agent Analysis
  • Supplier Analysis
  • Over 20+ Reports


  • User Dashboard
  • Operations Dashboard
  • Accounts Dashboard
  • Company Dashboard
  • System Admin Dashboard
  • Contract Dashboard
  • Product Dashboard

Extranet For Suppliers

  • Extranet For Suppliers will come here

Integration Services

3rd Accounts Integration
  • Quick Books / Tally Integration / Sage CRM / Xero / SAP / Oracle Financials (currently Available)
Payment Gateway Integration
  • Payment Gateway integration on B2C and B2B platform (charges per gateway)
3rd Party XML Integration
  • Hotel API Integration
    Over 30+ API’s Integrated
  • Flight API Integration
    GDS (Amadeus and Galileo) + Consolidators (Mystifly, PKFare, Pyton and TBO)
  • Transfer API Integration
    (Hotel Beds, Tourico, Amadeus, Talixo)
  • Activity API Integration
    (Hotel beds, Vaitor)
More visibility, less busywork.
  • Agent Commission Setup & Markup Setup
  • Agents Credits, Real Time Booking Information & Payment History with Current Outstanding, Ability for Agents to Payby Credit Card.
  • Print Vouchers & Proforma Invoice.
  • Reservation Management for Flights, Hotels, Transfers, Packages & Activities
  • Flight + Hotel + Transfer + Activity
  • Flight + Hotel
  • Hotel + Transfer + Activity
  • Markup Management & Customer Portal
  • Reservation Management for Flights, Hotels, Transfers,
  • Packages & Activities
  • Payment Gateway Integration
  • Destination or Product Web Portal
  • Responsive & SEO Friendly Website
  • Social Media Links, Blogs & Google Analytics
  • Distribution Platform via Soap XML services (Hotels, Transport, Attractions, Excursions & Restaurants)
  • Static Data in Excel Format
  • Test Server Implementation & Support
  • Setting up of Agent Credentials & Markups
  • Implementation Stages & Technical Support Management
  • Live Server Setup & Management

3rd Party Integrations

Our experts develop a strategy that will lead you to success!

XML API Integration

  • Flights (GDS, Low Cost, Consolidator)
  • Hotel (Contracted + XML Feed)
  • Transfer (Contracted + XML Feed)
  • Activity (Contracted + XML Feed)
  • Car Rental
  • Payment Gateway Integration

3rd Party Accounting

  • Integrates Seamlessly with 3rd Party Accounting Software
  • Major Accounting Solution includes (Tally, Quick Books, Oracle Financials etc.)
  • Ledger Mapping
  • No Double Entries


Are you ready to work with us?
Realize your vision by harnessing the eTOS Travel Technology team’s unparalleled domain expertise and innovative solutions. Transcend the traditional boundaries of travel technology with our team.

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